May 9, 2012- Fourteen weeks after the Hillsboro Neighborhoods Coalition filed a formal complaint with the Oregon Health Authority (OHA) for its failure to properly investigate the unlicensed Luke-Dorf treatment complex in downtown Hillsboro, OHA has yet to acknowledge receipt of a formal complaint. In correspondence from Addictions and Mental Health (AMH), a division of OHA, the complaint is referred to as a letter.
There are important distinctions between a formal complaint and a letter. OHA is required to:
· investigate all complaints,
· create and maintain a publicly available complaint file,
· notify service providers, Luke-Dorf Inc., of the investigation results.
These requirements do not apply to letters.
In March 7 and April 16 correspondence to the Coalition AMH acknowledged reviewing “the February letter” but does not indicate a complete investigation into the issues raised. AMH has not completed the required investigation raising serious concerns regarding the state-wide regulatory structure of community based mental health and addiction services.
The Feb 1, 2012 complaint filed with the Oregon Health Authority director's office maintained an earlier informal investigation was self-contradictory and ignored readily available information- including public representations of the complex as a residential treatment facility by both Luke-Dorf and Washington County. The complaint asked the Oregon Health Authority's director's office to correct these shortcomings by conducting a formal investigation into the Luke-Dorf complex and Washington County's process for ensuring compliance with licensing standards.
In response to the Coalition's request for the recommendations provided to Luke-Dorf inc. OHA stated that since the facility is unlicensed "...the section of OAR 415-012-0080(1)(b) requiring notification of "providers" is not applicable". This is a stunning assertion that unlicensed facilities are not subject to oversight by the regulatory agency responsible for ensuring quality care.
On April 19 the Coalition filed an amended public records request for all information held by OHA/AMH pertaining to the complaint and is awaiting a response.
Telly Heath, a resident of a residential facility in Hillsboro, pleaded guilty to the rape of a 21-year old woman and sexual assault of a minor child on two consecutive nights in July 2010. The unlicensed Luke-Dorf residential treatment complex on 5th and Washington housed and treated Telly Heath at the time of his 2010 crimes.